You’ve chosen to study in the hospitality and tourism field, and now your undergraduate degree is done and dusted, what's next? As part of celebrating World Tourism Day which was on 27 September, we’ve gathered some tips to succeed in the industry.
Developing yourself and showing interest to grow in the industry; whether it's looking for learnerships or growing your network should be the first thing to do as a graduate. From there on, you can start doing your research, such as guidance on the typical salaries on offer and the skills and experience you’ll need to get hired. Here are a few tips that can help you grow yourself within the industry after graduating.
Apply for graduate learnership
Learnerships typically in hotel, bar, or restaurant management are a great way to gain practical experience. Learnership deadlines are often early in the academic year, so make sure to get your application completed sooner rather than later.
Search entry level jobs
Make sure your CV showcases all your skills that are relevant to the job such as problem solving, leadership, teamwork and organisation. You could apply for marketing assistant or assistant manager jobs, with a clear path toward becoming a manager.
Brush up on customer service
The success of any hospitality business relies greatly on the good relations that staff members create with customers through communication and engagement. Once you’ve bagged an entry level job, this is a great way to show how good you are with customers and why they hired you.
This means communicating well with guests from the start of their arrangements, to being attentive throughout the entire experience of their stay. You should have good hosting capabilities such as being attentive, and making sure their needs are met.
Grow your expertise
You can grow your skills as a hospitality personnel by guiding people’s visits, attending to guests that are checking in, making reservations, and any other customer hosting services. Start learning from experienced managers and use the principles they apply to make the environment customer-friendly. You can also learn how the industry works and what it needs to become better so that you can suggest or implement that positive change.
Most degrees related to the industry such as tourism management or international hospitality provide you with the transferable skills. It may be a case of learning another language since you are interacting with customers from all corners of the globe, for example.
Using the above mentioned tips can help you go further in tourism and hospitality, and who knows, one day you might have your own business in the hospitality and tourism industry.